Rudy Martinez
Senior Virtual Assistant | Remote Operations Specialist
Professional Summary
I’m a Senior Virtual Assistant with 10+ years of experience helping entrepreneurs, small businesses, and busy professionals save time, reduce stress, and grow. My background blends administrative excellence, project coordination, and client relations—so you can focus on what matters most. With experience supporting global clients and a knack for cultural adaptability, I bring a diverse perspective to administrative and operational tasks.
I specialize in:
- Executive Support: Calendar management, email handling, and travel coordination.
- Client Relations: Proactive communication, CRM management, and customer support.
- Process Optimization: Streamlining workflows to save you time and money.
- Multilingual Support: English (Native), Spanish and French (conversational).
Core Value: I don’t just complete tasks—I help your business run smoother, so you can focus on growth.
Core Virtual Assistant Competencies
Administrative
Executive Calendar Management
Email & Communication Handling
Client Relations
Process Optimization
Multi-Time Zone Coordination
|
Operational
Project Management
CRM & Database Management
Research & Analysis
Event & Logistics Coordination
Vendor & Stakeholder Communication
|
Specialized
Research & Marketing Support
WordPress Management
AI-Enhanced Workflows
Content Creation & Social Media
Customer Support (L1/L2)
|
Professional Experience
Owner & Senior Virtual Assistant
SimpleSolutions.technology | Remote | 2022–Present
- Provide comprehensive virtual assistant services to 15+ clients with a 98% retention rate, ensuring seamless operations and support.
- Specialize in executive support, project coordination, and client relations, helping businesses streamline workflows and improve efficiency.
- Manage calendars, emails, travel, and communications across multiple time zones, with zero missed deadlines.
- Implement AI and automation tools to reduce administrative overhead by 40% for clients.
- Maintain 98% client satisfaction through proactive communication and problem-solving.
Marketing Assistant
National Geographic School Publishing | Remote/Hybrid | 2007–2010
- Provided high-level administrative and marketing support directly to the VP of Marketing, ensuring smooth operations for the department.
- Coordinated nationwide field studies (100+ participants) and cross-departmental projects, acting as a liaison between teams.
- Managed executive calendars, travel, and communications with a 99.8% accuracy rate.
- Prepared market research reports and presentations for C-level executives and stakeholders.
Administrative & Compliance Assistant
State and Federal Communications | Remote/Hybrid | [Years of Employment]
- Provided administrative and compliance support for a lobbying and government relations firm, ensuring adherence to regulations.
- Managed client databases, filing systems, and documentation with meticulous attention to detail.
- Coordinated communication between lobbyists, clients, and regulatory bodies, improving efficiency and workflows.
- Assisted in preparing reports and filings for lobbying campaigns and compliance audits.
Library Technology Coordinator
Tyndall Air Force Base | Hybrid | 2015–2021
- Maintained 99% system uptime for 200+ daily users, ensuring reliable access to library resources.
- Provided technical and administrative support, including database management and user assistance.
- Streamlined administrative processes, reducing task completion time by 30%.
Independent Business Manager
Professional Entertainment | Nationwide | 2010–2015
- Self-managed touring logistics, scheduling, budgets, and vendor relations for a fast-paced entertainment business.
- Developed client communication, marketing, and financial tracking systems to improve operations.
Service Packages
| Package |
Includes |
| Executive Support |
Calendar/scheduling, email management, travel coordination, meeting prep |
| Business Operations |
Project management, CRM lead tracking, process documentation, vendor coordination |
| Multilingual Support |
Native English, conversational Spanish and French. |
| WordPress Management |
Site updates, maintenance, SEO, troubleshooting, and content management |
Key Differentiators
- Client-Focused: I prioritize your needs and goals, acting as a true partner in your success.
- Proven Results: 98% client satisfaction, 100% project completion rate, and 40% reduction in administrative overhead.
- Bilingual Advantage: Fluent in English and Spanish to support global clients and diverse teams.
- Process Optimization: I don’t just complete tasks—I improve systems to save you time and money.
- Global Ready: Experience managing operations across US, European, and Asia-Pacific time zones.
Availability & Working Style
- Location: Paris, France (CET), Remote
- Availability: Flexible scheduling for US, European, and Asia-Pacific time zones.
- Languages: English (native), Spanish (fluent), French (conversational).
- Work Environment: Fully equipped home office with professional tools and redundant internet.